The Link Between Employee Training and ROI

Recruiters juggle a lot of tasks with limited time, whether that’s sourcing candidates, managing clients or navigating through complex tech stacks. With so much to do, it’s easy to question whether investing time and money into employee training will actually pay off. You might be wondering if it’s worth the cost. 

Will training actually drive higher revenue and business performance? In short, yes. And we can tell you exactly why.

Employee Training Is Essential

Employee training isn’t just about ticking boxes. It's about empowering your team with the skills they need to perform at their best, and when your employees perform better, your business reaps the rewards. The value of training goes beyond just building a skilled workforce. It creates a culture of continuous improvement that drives employee engagement and enhances their productivity.

Without proper training, your employees might be working with outdated knowledge or struggling to use new (or existing) technologies effectively. This ultimately leads to wasted time and inefficiencies, and even lower morale.

What Does The ROI Look Like?

In order to get some tangible numbers, you need to ensure the gains from the training exceed the cost. How does a more efficient and skilled workforce give you more revenue?

The only tricky part is calculating the ROI. Training delivers staff with intangible benefits, like improved skills, more knowledge and better engagement, which aren’t easy to quantify. Measuring the success of this needs to be done in some quantifiable way then.

The 6-12 Month Training ROI Calculation

The best method for measuring the impact of training is by using the employee training ROI formula. Start by tracking your team’s performance after the training (for 6–12 months). Look at how much your revenue has increased and then divide this by the cost of the training programme. This calculation will give you a multiplier percentage that shows how much value you’ve gained from your investment.

For example, if your ROI is 200%, that means for every £1 spent on training, you’re generating £2 back in revenue. Not a bad return for something that boosts both your team’s performance and your bottom line.

The Role of Tech Training in Recruitment

In today’s recruitment landscape, recruitment technology training plays a huge role in maximising the effectiveness of your tech stack. CRMs like Bullhorn are powerful tools, but without proper CRM training for recruiters, you’re not using them to their full potential. So why invest thousands in software if your team isn’t trained to leverage it?

Poor use of technology can lead to a range of problems, including dirty data, inefficiencies and missed opportunities. 

For example, without proper training, your team might waste time searching for candidates, dealing with duplicate entries, or struggling with disorganised data, which only harms the candidate experience and your agency’s reputation.

What Happens When Training Is Overlooked?

Imagine a recruitment agency with an expensive CRM system like Bullhorn but they’ve had no formal training. The result? Data becomes dirty. Searching for candidates becomes a time-consuming task. Duplicate entries are abundant, leading to confusion, poor candidate experiences and frustrated staff.

These issues only get worse over time, impacting your reputation and lowering team morale. Your staff turnover rate then starts to creep up. It’s a domino effect that hurts your business in both the short and long term.

In this example, it’s clear that best practice isn’t being followed. Recruiters don’t have the time to do the most important part of their job: connecting with clients and candidates. There may be a few automations set up, but the candidate journey and company messaging might be inconsistent.

Recruitment requires specialist knowledge. With all these tools at your disposal to make your life easier, there’s much better ways of spending your time. Ways that will only drive increased revenue.

How RE:STACK Can Help Your Agency Perform Better

At RE:STACK, we specialise in training recruitment agencies to make the most of their tech stack. We understand that recruitment is a fast-paced industry where time is precious and tools need to be used efficiently. That’s why we offer tailored training for your entire team (from senior to junior staff), ensuring that everyone is on the same page.

With our training, we’ll help you eliminate bad practices. You get to clean up your data and streamline your workflows at the same time. The end result is a higher-performing team, more efficient operations and a better candidate experience. This only contributes to increased revenue.

Training on Tools You Already Own: A Smart Investment

You might be wondering: Isn’t it backwards to train your team on tools you’ve already purchased? Actually, it’s not. The benefits far outweigh the initial cost, and here's why: when your team is properly trained, they’ll use the tools effectively. The output will be higher productivity, better data quality and improved candidate experiences.

Ultimately, when your team becomes more efficient, they can close deals faster, fill positions more effectively, and keep clients happy. That’s the kind of ROI you can’t afford to ignore.

The real question is: Why wouldn’t you want your team to be more efficient and better equipped to perform?

Training Pays Off

The right training leads to recruitment performance improvement, ensuring your agency thrives and generates better revenue. By investing in your team’s development, you’re not just improving their skills, you’re improving your agency’s bottom line. Whether it’s mastering tech tools or upskilling on industry best practices, the benefits of training far outweigh the costs.

At RE:STACK, we help recruitment agencies like yours make training a key part of your strategy for growth. Let’s work together to help your team thrive, clean up your data, and unlock the full potential of your recruitment technology. The right training isn’t just an expense - it’s a key driver of your recruitment agency ROI.